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Frequently asked questions
GETMOFUND
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Safe and secure fundraising is our top priority. That’s why we partner with industry-leading payment processors like PayPal to accept and deliver your donations.The transaction fee is automatically deducted from each donation. It covers the costs of credit, debit, and ACH charges, safely delivering donations, and helps us offer more ways to donate—through credit, ACH, debit, PayPal, Apple Pay, or Google Pay.
One small transaction fee per donation covers all your fundraising needs. Everything else goes directly to your cause, because that’s what matters most. Here’s how it works.R0,00 There’s no fee to start or manage your fundraiser.5% +R8 Automatically deducted from each donation, so you never have to worry about paying a bill. International transaction and conversion fees may apply based on your payment method.
Verification involves submitting essential details. This is for personal, organisations and equity campaigns. Follow these steps:1. When signing up to start your corwdfunding campaign you will need to provide the information and documentation requested. 2. Press submit your details to Getmo.You may submit your documents at any time, but our team will only have access to view your documents once a donation is reflected on your campaign. Our experienced team will carefully review the documents and banking information you’ve provided. They may reach out to you for references or additional information if needed to validate your campaign.Kindly note that banking details verification is done through our bank, so please allow our team 3-5 working days for your campaign to reflect as verified.
Verifying your campaign or organisation is an important step for several reasons:Builds credibility and trust: Verification gives potential donors confidence that your campaign or organisation is legitimate, helping to establish trust in your cause.Protects the integrity of our platform: At Getmo, we're committed to maintaining a safe and trustworthy fundraising environment. Verification helps us protect both donors and campaign organisers.Safeguards donor contributions: Donation payouts are activated only after the verification process is complete, ensuring that donor funds are handled responsibly and securely.
Our verification process is designed to promote transparency, accountability, and confidence across the Getmo community. It is a standard requirement for all campaigns and organisations and is not a reflection on you or the cause you support.
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